Intelligent service robots are suitable for shopping malls, hospitals, offices, hotel lobbies and other areas. The robots themselves can continuously upgrade their interaction and data capabilities. On the one hand, they can empower merchants to have stronger consumer service capabilities, and on the other hand, they can give consumers Consumers provide a smarter and more diverse shopping experience, and then more effectively link operators, merchants, and consumers.
Intelligent robots can help consumers provide functions such as finding discounts, finding new products, and finding store locations. They can also undertake some services in shopping malls, such as consulting, customer service, and parking. With the emergence of consumer groups such as theme consumption, fan economy and grass economy, the active solicitation, marketing interaction and feedback collection of robots that can put multimedia content will stimulate consumers to realize experiential consumption, thus enhancing the stickiness between consumers and businesses and shopping malls. Asking robots can avoid the embarrassment of being over-promoted by shopping guides, improve communication efficiency, and bring a lot of convenience to shopping.